Intercom HTTP Ingest (Webhook)

The Intercom HTTP Ingest connector allows you to capture data from incoming HTTP requests from Intercom. A common use case is to capture webhook deliveries, turning them into a Flow collection.

The connector is available for use in the Flow web application. For local development or open-source workflows, ghcr.io/estuary/source-http-ingest:dev provides the latest version of the connector as a Docker image. You can also follow the link in your browser to see past image versions.

Usage

This connector is distinct from all other capture connectors in that it's not designed to pull data from a specific system or endpoint. It requires no endpoint-specific configuration, and can accept any and all valid JSON objects from any source.

This is useful primarily if you want to test out Flow or see how your webhook data will come over.

To begin, use the web app to create a capture. Once published, the confirmation dialog displays a unique URL for your public endpoint.

You're now ready to send data to Flow.

Send sample data to Flow

1. After publishing the capture, click the endpoint link from the confirmation dialog to open the Swagger UI page for your capture.

2. Expand POST or PUT and click Try it out to send some example JSON documents using the UI. You can also copy the provided curl commands to send data via the command line.

3. After sending data, go to the Collections page of the Flow web app and find the collection associated with your capture. Click Details to view the data preview.

Configure a Intercom webhook

1. Navigate to your App in your Developer Hub and select the Webhooks from the configuration options

2. Under Endpoint URL enter in the unique URL generated for your Estuary Webhook endpoint in the format https://<your-webhook-url>/webhook-data

3. Configure the Topics section to trigger on your preferred webhook events and click save. Optionally, you can select Send a test request to preview how the data would be ingested into Estuary.

Webhook URLs

To determine the full URL, start with the base URL from the Flow web app (for example https://abc123-8080.us-central1.v1.estuary-data.dev), and then append the path.

The path will be whatever is in the paths endpoint configuration field (/webhook-data by default). For example, your full webhook URL would be https://<your-unique-hostname>/webhook-data. You can add additional paths to paths, and the connector will accept webhook requests on each of them. Each path will correspond to a separate binding. If you're editing the capture via the UI, click the "re-fresh" button after editing the URL paths in the endpoint config to see the resulting collections in the bindings editor. For example, if you set the path to /my-webhook.json, then the full URL for that binding would be https://<your-unique-hostname>/my-webhook.json.

Any URL query parameters that are sent on the request will be captured and serialized under /_meta/query/* the in documents. For example, a webhook request that's sent to /webhook-data?testKey=testValue would result in a document like:

{
  "_meta": {
    "webhookId": "...",
    "query": {
      "testKey": "testValue"
    },
    ...
  }
  ...
}

Authentication

The connector can optionally require each request to present an authentication token as part of an Authorization: Bearer HTTP header. To enable authentication, generate a secret and paste it into the "Require Auth Token" field. We recommend using a password manager to generate these values, but keep in mind that not all systems will be able to send values with certain special characters, so you may want to disable special characters when you generate the secret. If you enable authentication, then each incoming request must have an Authorization header with the value of your token. For example, if you use an auth token value of mySecretToken, then the header on each request must be Authorization: Bearer mySecretToken.

If you don't enable authentication, then anyone who knows the URL will be able to publish data to your collection. We recommend using authentication whenever possible.

Webhook signature verification

This connector does not yet support webhook signature verification. If this is a requirement for your use case, please contact support@estuary.dev and let us know.

Endpoint Configuration

Property	Title	Description	Type	Required/Default
****	EndpointConfig		object	Required
/require_auth_token		Optional bearer token to authenticate webhook requests. WARNING: If this is empty or unset, then anyone who knows the URL of the connector will be able to write data to your collections.	null, string	null
/paths	URL Paths	List of URL paths to accept requests at. Discovery will return a separate collection for each given path. Paths must be provided without any percent encoding, and should not include any query parameters or fragment.	null, string	null

Resource configuration

Property	Title	Description	Type	Required/Default
****	ResourceConfig		object	Required
/idFromHeader		Set the /_meta/webhookId from the given HTTP header in each request. If not set, then a random id will be generated automatically. If set, then each request will be required to have the header, and the header value will be used as the value of `/_meta/webhookId`.	null, string
/path		The URL path to use for adding documents to this binding. Defaults to the name of the collection.	null, string